How can we improve the experience of using local government services? Why not begin at the beginning: signing in. Authentication remains a pain point for millions of people when they try to use a digital service. But we can solve much of this with a simple change in mindset – accepting that it’s fine for someone to do something on someone else’s behalf.
Housing is one of the fundamentals of local government. But what’s obvious from our conversations with local authorities is that legacy technology is no longer fit for purpose. We must do better. And with a collaborative mindset and agile approach – we can.
In this post, our Head of Local Government Glen Ocsko takes a look at three ways local governments can start to address these challenges and start embedding the process of digital evolution in their organisations.
Local governments are behind the curve when it comes to digital evolution. Head of Local Government Glen Ocskó explains four reasons why.
Is digital evolution the new transformation? Here are 3 key takeaways from our Head of Government Glen Ocskó’s recent talk at Digital Leaders.
In episode 2, Clare talks to engineer Paula Paul about the things organisations need to consider when transforming their digital processes.
How can you shape culture and process while handling a complex delivery? Lead Engineer Scott Edwards talks through our experience with the DVLA in a recent webinar.
Our Senior Engineer, Scott Edwards, explores techniques to both minimise the risks inherent to legacy codebases and ways to increase your technical teams’ productivity levels in their day-to-day deliveries.
Government Digital Service (GDS) have recently announced they are looking at GOV.UK accounts. In this post, Kyle shares some concerns he has about the use of accounts from a user perspective.
What strategy is best for your organisation to take for modernising legacy applications? In this post, we introduce 3 strategies, their benefits, and issues you may encounter.