In early 2021, we began an 8-month journey to create a digital mental health support finder tool for children and young people in Gloucestershire.
Last Thursday, I was really excited to unveil the Made Well Collective at the Leeds Digital Festival. This is a new collaborative approach to helping NHS organisations deliver digital and technology projects. Today I want to talk a bit more about the changes we need to support the future of health and social care and the shift in mindset needed to make that happen.
In order to transform digital delivery in healthcare and achieve better patient outcomes, we need to learn the lessons from the COVID-19 response and the ongoing digital transformation occurring within trusts.
The simple digital service enables ward staff to book in calls which we hope will reduce the burden on staff having to do this manually and reduce the number of calls to wards from loved ones. From the loved ones perspective they receive an SMS stating when their virtual visit is booked for and receive a unique link to join the call when the ward is ready.