Benefit from swarms, not tiersOur teams are multi-skilled and work in swarms, not tiers. Our engineers know you and your users and don’t pass off issues to people that don’t.
Build better flexibilityCommunication between application support and service owners helps create and re-prioritise a backlog that’s flexible without the need for contract change requests. We also provide on-demand visibility and reporting for your service – designed around you.
Experience quick and easy integrationWe easily integrate with your service management tools to keep onboarding simple, protecting your existing investment and ensuring quick responses to issues and requests.
Strengthen your securityWe deliver security by default, ensuring pipelines and software deployments are vulnerability tested before release. We also provide user-centred approaches to security and make sure all our decisions are data driven.
You define successWe start with the needs of your users and focus on what matters to them. We measure user satisfaction and metrics that are important to you – such as cost per transaction, task completion or digital take-up. You decide.
Improve and automateNo more legacy! We deliver value through a service that improves and modernises over time, evolves to meet user needs and improves security.
“With the great support and guidance from the managed services team at Made Tech, I’m delighted to say this project has been a huge success. A great level of dedicated work has gone into helping us modernise the application, migrate it to AWS and rollout ongoing improvements to meet the needs of our users.”
Dom Tomkins, Ministry of Justice Service Owner
Modernisation at the Ministry of Justice
Keeping the public safe with the modernisation of the Bichard 7 application, continuous improvements and ongoing support.
Making the UK a global leader in online government services
The pandemic forced organisations and individuals to adapt to new ways of doing things and triggered a sea change in the use of online digital services. That need for online services is continuing to rise, and is doing so much faster than predicted. This is also true across the public sector.
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.