Managed services
Lack of modernisation? Our managed services take away the stress of maintaining and supporting live digital and data services, applications and cloud infrastructure.
How we can help
- Benefit from swarms, not tiers Our teams are multi-skilled and work in swarms, not tiers. Our engineers know you and your users and don’t pass off issues to people that don’t.
- Build better flexibility Communication between application support and service owners helps create and re-prioritise a backlog that’s flexible without the need for contract change requests. We also provide on-demand visibility and reporting for your service – designed around you.
- Experience quick and easy integration We easily integrate with your service management tools to keep onboarding simple, protecting your existing investment and ensuring quick responses to issues and requests.
- Strengthen your security We deliver security by default, ensuring pipelines and software deployments are vulnerability tested before release. We also provide user-centred approaches to security and make sure all our decisions are data driven.
- You define success We start with the needs of your users and focus on what matters to them. We measure user satisfaction and metrics that are important to you – such as cost per transaction, task completion or digital take-up. You decide.
- Improve and automate No more legacy! We deliver value through a service that improves and modernises over time, evolves to meet user needs and improves security.
Trusted by leading organisations
We’re on multiple frameworks including DOS and TS3, where we’d be happy to create a project that meets your needs.
“With the great support and guidance from the managed services team at Made Tech, I’m delighted to say this project has been a huge success. A great level of dedicated work has gone into helping us modernise the application, migrate it to AWS and rollout ongoing improvements to meet the needs of our users.”
Dom Tomkins, Ministry of Justice Service Owner
Why Made Tech?
We’ve worked on many programmes as both the sole partner and part of a bigger team. We’re large enough to bring expertise and work at scale, but personal enough to deliver bespoke solutions.
To get you started, why not work with us on an engagement session? Where you’ll receive:
- an in-person consultation with a transformation expert to answer your questions
- an initial, high-level transformation-readiness health check
- a short action plan with recommended next steps
Latest insights for managed services
Stay up to date with the latest blogs, news, and events from our experts.
Case Study
Enhancing resilience to overcome website downtime during severe weather events
Collaborating with the Met Office on the challenge of the National Severe Weather Warning Service’ website downtime, caused by spikes in internet traffic during severe weather events.
Case Study
Modernisation at the Ministry of Justice
Keeping the public safe with the modernisation of the Bichard 7 application, continuous improvements and ongoing support.
Blog
Making the UK a global leader in online government services
The pandemic forced organisations and individuals to adapt to new ways of doing things and triggered a sea change in the use of online digital services. That need for online services is continuing to rise, and is doing so much faster than predicted. This is also true across the public sector.
Event
Q&A session with our data transformation experts
Is there a tricky data question you’re struggling to find the answer to? Check what our data transformation experts have to say.
Related services
Learn more about other services we offer organisations to modernise technology and accelerate digital delivery.
Use data-driven insight to design and deliver better services to users and unlock the power of AI and Machine Learning.
Rethink how you deliver digital services to make them more accessible, efficient and better for users.
Our proven public sector record and rapid delivery uniquely position us to make an impact – fast.
Speak with an expert
Speak with our team to find out more and tailor a solution to your needs.
