Housing

We know housing is one of your biggest challenges in local government. Let us help you ditch those out of date legacy systems and embrace digital technology that truly puts people at the heart.

How we can help

  • Implement a user-centred housing repairs service
    We’ve built an open source integrated product that lets your tenants report their housing repair and book an appointment online. Bring us on board and we can implement it quickly and affordably reducing demand on your call centres.
  • Modernise legacy applications
    We’ll help you to modernise legacy applications that no longer work, so you can reduce costs, improve services and level up your team’s capabilities.
  • Drive smarter decisions with data
    Understand your organisation’s ability to use data, what capabilities you need and how realising the potential hidden in your data can help citizens live safer, happier and healthier lives.
  • Agile coaching and improved technology skills
    Helping councils use ways of working and modern technology so you can continually improve your housing services and deliver value to citizens fast and effectively.
  • Accelerate digital service delivery
    We’ll show you how user-centric digital services can support your local authority at every point in the delivery lifecycle, from discovery through to running live services.

Trusted by

Ministry of Housing Communities & Local Government
Hackney London Borough Council
Essex County Council
The Royal Borough of Kensington and Chelsea
City of Lincoln Council
Newark & Sherwood District Council
Southwark Council
Street of terraced houses in the uk

“Made Tech is now the benchmark every other supplier needs to aspire to.”

Jyde Omotajo, Head of Digital Delivery, Southwark Council

Housing repairs SaaS product

We’ve built an innovative and affordable new SaaS product to make it easy for people to report housing repair needs. Let’s fix housing repairs for good.

Learn more about our Housing Repairs Saas product

Latest insights for housing

Stay up to date with the latest blogs, news, and events from our experts.

Case Study

Reimagining housing repairs in the London Borough of Redbridge

Improving the way housing repairs are booked, managed and tracked with a digital SaaS product.

Case Study

Building a housing repairs service for easy reuse across the UK

Building a simpler, faster service to report housing repair needs using the GOV.UK Design System in the Microsoft Azure Cloud.

Blog

How social housing providers can effectively respond to damp and mould cases

To comply with Awaab’s Law tenants need to have accessible, user-friendly channels to report damp and mould issues to their social housing provider.

Event

The dollshouse voids challenge, stock condition surveys and partnerships at Housing 24

Following a very successful Housing 24, here is our summary from the event, including a sneak peak of what’s next for Repairs.

Let’s work together

You can find us on all the usual frameworks, but we’re always happy for a commitment-free chat too – so whatever the project, get in touch and let’s see how we can help you.

Photo showing mews houses in the UK

Explore our services and products

Transform your digital services and provide better experiences for your users.

Products

Specialist products for social housing providers, designed with usability and accessibility at their core.

Speak with an expert

Speak with our team to find out more and tailor a solution to your needs.