Housing

We know housing is one of your biggest challenges in local government. Let us help you ditch those out of date legacy systems and embrace digital technology that truly puts people at the heart.

How we can help

  • Implement a user-centred housing repairs service
    We’ve built an open source integrated product that lets your tenants report their housing repair and book an appointment online. Bring us on board and we can implement it quickly and affordably reducing demand on your call centres.
  • Modernise legacy applications
    We’ll help you to modernise legacy applications that no longer work, so you can reduce costs, improve services and level up your team’s capabilities.
  • Drive smarter decisions with data
    Understand your organisation’s ability to use data, what capabilities you need and how realising the potential hidden in your data can help citizens live safer, happier and healthier lives.
  • Agile coaching and improved technology skills
    Helping councils use ways of working and modern technology so you can continually improve your housing services and deliver value to citizens fast and effectively.
  • Accelerate digital service delivery
    We’ll show you how user-centric digital services can support your local authority at every point in the delivery lifecycle, from discovery through to running live services.

Clients

Department for Leveling Up, Housing & Communities logo
Hackney London Borough Council logo
City of Lincoln Council logo
Newark & Sherwood District Council logo
Southwark Council logo
Photo showing a street of terraced houses in the uk

“Made Tech is now the benchmark every other supplier needs to aspire to.”

Jyde Omotajo, Head of Digital Delivery, Southwark Council

Housing repairs SaaS product

We’ve built an innovative and affordable new SaaS product to make it easy for people to report housing repair needs. Let’s fix housing repairs for good.

Learn more about our Housing Repairs Saas product

Case studies

Reimagining housing repairs in the London Borough of Redbridge

Improving the way housing repairs are booked, managed and tracked with a digital SaaS product.

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Two men loading a City of Lincoln Council van

Building a housing repairs service for easy reuse across the UK

Building a simpler, faster service to report housing repair needs using the GOV.UK Design System in the Microsoft Azure Cloud.

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View more housing case studies

From the blog

From leaks to locks: A guide to reporting council housing repairs

Find answers to the most common questions asked about reporting housing repairs and the differing responsibilities of landlords and tenants.

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Online housing repairs reporting: why no login is the right fix

If you’re thinking of putting in place an online housing repair service, it’s time to weigh up the pros and cons of having a login.

Read more

Read more posts about housing on the Made Tech blog

Events

Housing Repairs product preview

Watch a showcase of our Housing Repairs product and find out how our product provides an easy and complete reporting service to housing tenants.

View this event

Exploring communal repairs: insights and opportunities

Join our webinar to hear about our discovery into communal housing repairs.

Watch now

Want to know more? Get in touch!

We’d love to talk to you about how we can help your organisation use digital technology to support better, user-centred housing services. To help you get started, we’re happy to provide a first discovery session free of charge to get Made Tech expertise on the ground, in your organisation.

Our offer includes:

  • an in-person consultation with an expert to answer your questions
  • an initial, high-level discovery or capability health check
  • a short action plan with recommended next steps