Digital transformation

Digital transformation is hard. But it’s one of the most important things we can do to make public services easier to access and use.

How we can help

We’re here to help you deliver the meaningful transformation needed to build world-class government technology and services.

  • Specialist advice
    Kickstart your transformation programme. We’ll help you find where to start, supporting your leadership team to define strategy and vision to set your transformation programme up for success.
  • Portfolio, project and programme management
    We’re on hand to give practical support in starting your programme, project setup and creating a portfolio of change. We’ll work with you to shape your change programme using agile delivery to enable real innovation.
  • Change management
    We’ll work closely with your teams to instil a culture of change, focusing on capabilities, skills and behaviours. Through support we’ll foster a sense of ownership in shaping the future organisation while identifying gaps and filling them via upskilling and recruitment.


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Case studies

Aerial photo from a drone of Leyton High Street London, including Walala Parade artwork on building.

Tracking transformative impact with Microsoft Excel tooling

Working with London Borough of Waltham Forest to tool up to track the impact of their transformation projects using readily-available software.

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Image of a cargo ship in the ocean

A strategic review for Data Hub at the Department for International Trade

Working closely with the Department for International Trade to review their Data Hub, a self-built customer relationship management system.

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View more digital transformation case studies

From the blog

The case for open source in the public sector

Digital transformation has been a real focus for government over the last decade. If we look back at the Covid-19 pandemic and the speed at which life-saving digital services were set up, we see how we can rapidly mobilise and transform public services when we must.

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Reflections on the government’s Digital Transformation Roadmap

The government’s roadmap for digital and data sets out plans to transform digital public services, today we share what this means in practice and some of the ways we can help.

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Read more posts on the Made Tech blog


Best practice: how to build digital services that deliver for citizens and the business case

Join our webinar with Digital Leaders as part of their Public Sector Innovation week.

Watch now

Boosting digital skills for transformational change

We’ll explore how the public sector can recruit and retain talent, and support people to grow the digital skills essential for transformation.

View this event

Want to know more? Get in touch!

Whether you’re facing challenges with digital infrastructure, applications, contracts, capabilities, service management or programme initiation, our team is on hand to listen and help.

To get you started on your digital transformation journey, we’ll provide an engagement session – with no further obligation.

Our offer includes:

  • an in-person consultation with a transformation expert to answer your questions
  • an initial, high-level transformation-readiness health check
  • a short action plan with recommended next steps