Digital transformation

Digital transformation is hard. But it’s one of the most important things we can do to make public services easier to access and use.

How we can help

We’re here to help you deliver the meaningful transformation needed to build world-class government technology and services.

  • Specialist advice
    Kickstart your transformation programme. We’ll help you find where to start, supporting your leadership team to define strategy and vision to set your transformation programme up for success.
  • Portfolio, project and programme management
    We’re on hand to give practical support in starting your programme, project setup and creating a portfolio of change. We’ll work with you to shape your change programme using agile delivery to enable real innovation.
  • Change management
    We’ll work closely with your teams to instil a culture of change, focusing on capabilities, skills and behaviours. Through support we’ll foster a sense of ownership in shaping the future organisation while identifying gaps and filling them via upskilling and recruitment.

Trusted by

Government Digital Service logo
Ministry of Justice logo
Department for Education logo
Department for Leveling Up, Housing & Communities logo
Hackney London Borough Council logo
Essex County Council logo
The Royal Borough of Kensington and Chelsea logo
Met Office logo
LGSS logo
NHS Business Services Authority logo
NHS X logo
Skills for Care logo

Case studies

Aerial photo from a drone of Leyton High Street London, including Walala Parade artwork on building.

Tracking transformative impact with Microsoft Excel tooling

Working with London Borough of Waltham Forest to tool up to track the impact of their transformation projects using readily-available software.

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Image of a cargo ship in the ocean

A strategic review for Data Hub at the Department for International Trade

Working closely with the Department for International Trade to review their Data Hub, a self-built customer relationship management system.

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View more digital transformation case studies

From the blog

Making a difference, one project at a time

Explore Thom Beckett’s journey from philosophy to tech in our Made Tech Insiders series. Learn about his career path, digital transformation insights, and advice for aspiring tech professionals. Discover what makes Made Tech an exceptional place to innovate.

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From idea to impact, the crucial steps in digital service delivery

Laura Burnett sheds some light on the often-overlooked steps that can make or break a delivery project. She looks at how to create services that not only meet citizens’ needs but also deliver tangible benefits against the original business case.

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Read more posts on the Made Tech blog


Best practice: how to build digital services that deliver for citizens and the business case

Join our webinar with Digital Leaders as part of their Public Sector Innovation week.

Watch now

Boosting digital skills for transformational change

We’ll explore how the public sector can recruit and retain talent, and support people to grow the digital skills essential for transformation.

View this event

Want to know more? Get in touch!

Whether you’re facing challenges with digital infrastructure, applications, contracts, capabilities, service management or programme initiation, our team is on hand to listen and help.

To get you started on your digital transformation journey, we’ll provide an engagement session – with no further obligation.

Our offer includes:

  • an in-person consultation with a transformation expert to answer your questions
  • an initial, high-level transformation-readiness health check
  • a short action plan with recommended next steps