Embedded Capabilities

We’ll support you to support your teams, enabling your teams to become self-sufficient for a changing skills landscape.

How we can help

Building a self-sufficient workforce with the right digital skills

When there’s a skills shortage in your organisation, it results in you paying too much for external consultants to build and maintain the digital services your users need. Either that, or this important work simply doesn’t get done at all.

Having strong in-house technology capability is key for a modern digital organisation — but you can’t build a better organisation without improving the individuals within it.

We can support your organisation in building a sustainable digital and technology culture, so that your people can deliver better outcomes for your users in the most cost effective way.

How we work

We’ll help you to understand where the skills shortages exist in your organisation, and then work alongside you to train and mentor your employees.

We’ll embed our experts within your teams, implementing new processes, building communities of practice, and instilling new ways of working that enable you to build your own capability internally.

We’ll support you to support your team members in building their skills and digital knowledge with dedicated coaching and mentoring.

The four phases of embedded capabilities

We’ve identified four phases to develop embedded capabilities within your teams: Identifying ways of working, managing service delivery, upskilling your teams and building communities of practice.

1 Identifying ways of working

We’ll examine multiple areas of your organisation and current ways of working, using a range of techniques that include workshops, observations, interviews and pairing.

2 Managing service delivery

We work alongside your team to build and deploy software differently to how you have before. We’ll support your teams in learning cutting-edge techniques in the best way possible: by doing it. The knowledge you absorb through working with us is as valuable as the finished project itself.

3 Upskilling your teams

To help you scale delivery and build a future talent pipeline, we can help source, train and embed individuals into your organisation. We take apprentices, graduates or career changers through the programme, which can be run on-site or off-site at our training location.

4 Building communities of practice

We build communities of practice within your organisation, bringing in leadership and members of our own teams to run talks, sessions and workshops to help scale your teams’ skills.


Logo for Ministry of Justice
Logo for Legal Aid Agency
Logo for Hackny Council

“The Made Tech folk have had a real impact on the culture and capability of our team.”

Black and white photo of Luke Crosby

Luke Crosby, Head of LAA Digital

Case studies

Technology capability building at Ministry of Justice

We upskilled the team at the Legal Aid Agency as it migrated to the public cloud.

Read more

Photo of laptop displaying Government website
Photo showing Hackney Town Hall

Building an API platform for Hackney Council

We unlocked critical housing data using an API platform and microservice architecture.

Read more

Read our book

Building High Performance Agile Teams

Read this 250 page eBook to learn more about building high performance agile teams.

Building High Performance Agile Teams book cover

From the blog

Announcing an all-in-one DDaT Capability Framework roll-out package

The need for digital, data and technology (DDaT) skills in government grows relentlessly so we’ve put together an all-in-one package to support your organisation through a DDAT assessment with minimum disruption to your organisation.

Read more

Sharing control: design principles for local government log-ins

How can we improve the experience of using local government services? Why not begin at the beginning: signing in. Authentication remains a pain point for millions of people when they try to use a digital service. But we can solve much of this with a simple change in mindset – accepting that it’s fine for someone to do something on someone else’s behalf.

Read more

Read more posts on the Made Tech blog


Make meaningful progress with remote design sprints

This workshop will explore what design sprints are and how they work remotely, using practical and interactive examples.

View this event


Mission decommission: parting with a platform for good

In this event we’ll go through considerations and challenges teams might be faced with when decommissioning a platform.

View this event


Get started for free

We’d love to talk to you about how we can help your organisation use digital technology to achieve your goals. To help you get started, we’re happy to provide a first discovery session free of charge to get Made Tech expertise on the ground, in your organisation.

Our offer includes:

  • An in-person consultation with a data expert to answer your questions
  • An initial, high-level data health check
  • A short action plan with recommended next steps

Want to know more?
Get in touch!