Embedded Capabilities

We’ll support you to support your teams, enabling your teams to become self-sufficient for a changing skills landscape.

A supportive experience

We have a proven track record of supporting public sector organisations to reskill and upskill their workforces with the digital skills they need to respond better to change.

Logos for Legal Aid Agency and Hackney Council

Building a self-sufficient workforce with the right digital skills

When there’s a skills shortage in your organisation, it results in you paying too much for external consultants to build and maintain the digital services your users need. Either that, or this important work simply doesn’t get done at all.

Having strong in-house technology capability is key for a modern digital organisation — but you can’t build a better organisation without improving the individuals within it.

We can support your organisation in building a sustainable digital and technology culture, so that your people can deliver better outcomes for your users in the most cost effective way.

“The Made Tech folk have had a real impact on the culture and capability of our team.”

Black and white photo of Luke Crosby

Luke Crosby, Head of LAA Digital

How we work

We’ll help you to understand where the skills shortages exist in your organisation, and then work alongside you to train and mentor your employees.

We’ll embed our experts within your teams, implementing new processes, building communities of practice, and instilling new ways of working that enable you to build your own capability internally.

We’ll support you to support your team members in building their skills and digital knowledge with dedicated coaching and mentoring.

The four phases of embedded capabilities

We’ve identified four phases to develop embedded capabilities within your teams: Identifying ways of working, managing service delivery, upskilling your teams and building communities of practice.

1 Identifying ways of working

We’ll examine multiple areas of your organisation and current ways of working, using a range of techniques that include workshops, observations, interviews and pairing.

2 Managing service delivery

We work alongside your team to build and deploy software differently to how you have before. We’ll support your teams in learning cutting-edge techniques in the best way possible: by doing it. The knowledge you absorb through working with us is as valuable as the finished project itself.

3 Upskilling your teams

To help you scale delivery and build a future talent pipeline, we can help source, train and embed individuals into your organisation. We take apprentices, graduates or career changers through the programme, which can be run on-site or off-site at our training location.

4 Building communities of practice

We build communities of practice within your organisation, bringing in leadership and members of our own teams to run talks, sessions and workshops to help scale your teams’ skills.

We’ve done
this before

We’ve supported public sector organisations to deliver new digital services at pace, supporting millions of people across the UK. Our services also include digital service delivery and legacy application transformation.

We’re a trusted supplier to a wide
range of public sector organisations.

Logos for; Government Digital Service, Minestry of Justice, Department for Education, Ministry of Housing, Comunities & Local Government, NHS Services Authority, LGSS, skills for care, Hackny Council, and The Royal Borough of Kensington and Chelsea

Building an API platform for Hackney Council


We unlocked critical housing data using an API platform and microservice architecture.

Photo of laptop displaying an API platform
Photo showing a man leaving the Ministry of Justice

Technology capability building at Ministry of Justice


We upskilled the team at the Legal Aid Agency as it migrated to the public cloud.

Want to know more?
Get in touch!