Local government

Don’t reinvent digital wheels. Build better, cheaper services using open-source technology. We’re here to help.

How we can help

  • Strategic discovery
    Laying the foundations for councils embarking on a new phase of their digital transformation to help you meet the objectives you signed up to in the Local Digital Declaration.
  • Discovery and alpha squads
    A ready-to-go squad that can help you understand the problem in depth and build a prototype that meets the core needs of your users.
  • Housing repairs
    We’ve built an open source product to help citizens reporting their housing repair needs. We can help you implement it quickly and affordably.
  • Capability health check
    A review of the skills available in your organisation, and recommendations for building them. Cloud, data, cyber security, user-centred design, digital platforms… we’ve got you covered.
  • Agile coaching
    Helping councils use ways of working that deliver value to citizens fast and effectively so they can identify the right products and services to build.


Hackney London Borough Council logo
Southwark Council logo
City of Lincoln Council logo
Essex County Council logo
Cambridgeshire County Council logo
Dorset Council logo
Merton logo
Camden London Borough Council logo
City of Westminster logo
Newark & Sherwood District Council logo
Rugby Borough Council logo
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“Made Tech is now the benchmark every other supplier needs to aspire to.”

Jyde Omotajo, Head of Digital Delivery, Southwark Council
Photo showing mews houses in the UK


One of the government’s most essential responsibilities is providing housing to those that need it. We’re proud to support local authorities in providing housing services in a number of ways, including a SaaS product to make it quick and easy for residents to report housing repair needs.

Learn more about our work on housing

Case studies

Image showing Repairs for Redbridge on mobile and desktop

Reimagining housing repairs in the London Borough of Redbridge

Improving the way housing repairs are booked, managed and tracked with a digital SaaS product.

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Aerial photo from a drone of Leyton High Street London, including Walala Parade artwork on building.

Tracking transformative impact with Microsoft Excel tooling

Working with London Borough of Waltham Forest to tool up to track the impact of their transformation projects using readily-available software.

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View more local government case studies

From the blog

Breaking barriers: navigating adult social care in the digital age

Wariness about fraud detection capabilities and legacy system contracts seem to be hindering accessibility to services for residents – here’s the solution

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Online housing repairs reporting: why no login is the right fix

If you’re thinking of putting in place an online housing repair service, it’s time to weigh up the pros and cons of having a login.

Read more

Read more posts about Local Government on the Made Tech blog


The Future of Voids Management

Join our panel of senior leaders in the housing management space for their perspective on the challenges of voids for councils and housing associations, the impact on residents and how innovation will affect the future of voids management.

Watch now


Tenant engagement conference 2023

Join us at the Tenant Engagement Conference 2023 for a panel on the future of housing, where user experience and engagement is front and centre.

View this event

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