Housing Repairs product preview

About this event

We’ve developed an online housing repairs product that’s quicker and easier for residents to use – and more accurate and cost-effective for you. 

Watch our showcase to see how Housing Repairs:

  • takes users less than 4 minutes for residents to report an issue with our accurate repairs reporting
  • lets users choose a repair appointment slot at a time that works for them
  • integrates with your systems for a seamless end-to-end repairs service
  • reduces the need for follow-up calls by automating notifications of repair bookings to confirm date and time

Watch a preview from this session


David Eaton, Client Partner at Made Tech

David Eaton

Client Partner at Made Tech

David is a fierce advocate of using digital technology to improve the working lives of UK civil servants in local government, as well as the lives of the communities they serve.

Photo showing Fraser

Fraser Trickett

Client Partner at Made Tech

Fraser has 20 years experience in local government. He has worked across numerous services throughout his career, including all aspects of housing, ranging from homelessness, voids, tenancy sign up and management, and repairs.

Read more about Housing Repairs SaaS product

From leaks to locks: A guide to reporting social housing repairs

Find answers to the most common questions asked about reporting housing repairs and the differing responsibilities of landlords and tenants.

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Online housing repairs reporting: why no login is the right fix

If you’re thinking of putting in place an online housing repair service, it’s time to weigh up the pros and cons of having a login.

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