With demand for social housing ever-rising, so does the volume of paperwork. As part of our mission to improve the resident experience and streamline processes for social housing providers Evidence has been designed to make requesting and processing applications and documentation as easy as possible.

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Department for Leveling Up, Housing & Communities logo

Key features

Report and schedule housing repairs online

Do away with needless paperwork

Available anywhere, anytime

Reduce fraud

Automate reminders

Increase accessibility to the support you provide, without compromising on fraud detection and security.

Improve the resident experience with a faster, easy to use accessible service available 24/7 on any device.

Fraud-proof ID verification cuts out the margin for human error and will ensure you allocate housing to those in genuine need.

Manual reminders will be a thing of the past as your users automatically receive notifications about outstanding requests.

One price, everything included

Our pricing model

No integration costs

We don’t charge an implementation or integration fee and support is included in your contract.

Get improvements for free

You’ll get access to all our features as soon as they are ready – at no extra cost.

Access to trusted experts

We have a highly experienced team of engineers, specialists and technical delivery managers to provide you with a stress-free implementation and rollout.

Extensive user research

We rigorously test each new feature with residents, end-users and digital literacy groups to guarantee its usability and effectiveness.

Your product roadmap

Built and tested with real users

Our user-centred product design approach involves regular conversations with stakeholders and users to understand challenges and create solutions to real-world problems.

As a customer, you’ll be part of a growing community of practice where we encourage open feedback. With frequent updates delivered at no additional cost, you can be confident in a service that is being improved continuously to meet evolving user and business needs.

July 2023 Communal 
repairs, August 2023 Instant repair 
submissions, November 2023 Photo
uploads, December 2023 Appointment
Operational service in 
just one week, Easy to use online service available 24 7, Dedicated support to assist you at each step, Integrates with your
existing systems

Why work with us?

Our ethos

Software in social housing is broken. Exorbitant contracts. Bloated products.
Unmet needs.

Our goal is to liberate housing providers from “software solutions” that fail to meet their needs. We aim to achieve this by building SaaS products that address the common challenges faced by landlords. We believe we can – and should – do better for social housing providers and residents.

Our other SaaS products

Designed for your needs

Latest insights

Keep updated with our expert insights


Online housing repairs reporting: why no login is the right fix

If you’re thinking of putting in place an online housing repair service, it’s time to weigh up the pros and cons of having a login.

Read more


The Future of Voids Management

Join our panel of senior leaders in the housing management space for their perspective on the challenges of voids for councils and housing associations, the impact on residents and how innovation will affect the future of voids management.

Watch now


Made Tech Repairs Development Summary 2023

This year we’ve introduced new functionality, extended existing capabilities and improved user experience based on user feedback and research.

Read article

Case Study

Reimagining housing repairs in the London Borough of Redbridge

Improving the way housing repairs are booked, managed and tracked with a digital SaaS product.

View case study

Book a demo

See how you can save time and money

During our call, we will:

  • understand your challenges and needs
  • showcase the features that align with your needs and processes
  • explore the ways it connects to your pre-existing tools
  • share upfront and subscription costs