Repairs

INTEGRATION-FREE VERSION

Report, book and track repairs with our easy to use, hassle free platform designed specifically for small housing associations with up to 1000 homes. Get started in just one week. 

Transforming repairs at…

Report and book

Self-serve repairs portal

Enable tenants to quickly and easily report maintenance issues in their home and communal areas. Our accessible platform also allows additional information like photos and videos to be uploaded to speed up the triage process and boost first time fix rates.

manage and update

Repairs dashboard

View and manage incoming repairs through the Repairs dashboard. Easily assign your repair teams to jobs without needing multiple systems and reduce incoming follow-up contact by keeping tenants updated about their repair through Status Updates. 

Analyse and track

Built-in analytics

Understand your repair trends and improve operational efficiency with built-in analytics. Track key metrics and export your reports to identify recurring issues and make data-driven decisions to improve your service. 

Simple set-up, immediate impact

With our off-the-shelf, integration-free version of Repairs, you can be up and running in a few days. Our integration-free version of repairs has been designed exclusively with smaller housing associations and local authorities in mind – offering you all the same features without the need for integrations.

Reduce the faff of managing repairs, with no downtime.

Get in touch

Speak to one of the team

We can:

  • discuss potential cost and efficiency savings
  • showcase the features that align with your needs and processes
  • explore the ways we can integrate with your current systems
  • share upfront and subscription costs

FAQs

The product is designed for smaller housing associations and local authorities that perhaps don’t use other systems to manage repairs, or who want to deploy a repairs management system to their residents and repairs team quickly.

Yes, the Integration-free Version is designed to provide the same functionality without integrating into any other systems. This allows the product to be deployed in a matter of days and is perfect for smaller housing associations and local authorities.

Absolutely. If you want to integrate with a new or existing system, you can upgrade at any time.

Latest insights

Keep updated with our expert insights

Case Study

Reimagining housing repairs in the London Borough of Redbridge

Improving the way housing repairs are booked, managed and tracked with a digital SaaS product.

Blog

Strategies to overcome the biggest issues in social housing repairs [Free Download]

Discover the latest strategies used by social housing providers to overcome the biggest challenges in repairs. Download the whitepaper now.

Blog

Maximise engagement with your housing repairs portal with this comms template [Free Download]

Launching an online repairs portal? Our comms plan makes it easy. Get instant access to our templates and engagement strategies. Download now!

News

Made Tech introduces new modules to enhance housing software for social housing providers

Made Tech’s Software Division are excited to announce three new modules designed to make it easier to manage your repairs and maintenance operations.

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