DAMP AND MOULD

Track and monitor damp issues, prioritise vulnerable tenants and stay compliant with Awaab’s Law. Our module ensures efficient case management and resolution to meet regulatory standards.

Transforming repairs at…

Ministry of Housing, Communities & Local Government
London Borough of Camden
London Borough of Barking & Dagenham
London Borough of Hackney
Newark & Sherwood District Council
London Borough of Redbridge
City of Lincoln Council
BD Group

Get up and running in just 48 hours

Offer a better way for tenants to report damp and mould issues and streamline your triaging and case management to help you resolve issues more efficiently.

Reporting and scheduling

Simple reporting, available 24/7

Offer an easy way for your tenants to report damp and mould issues and book appointments. Residents can report damp and mould concerns 24/7, providing photos, videos, and detailed descriptions to facilitate accurate assessments.

Made Tech Repairs Damp and Mould reporting process on mobile
Made Tech Repairs Damp and Mould case management overview on desktop

Assess and prioritise

Address priority cases

Reports from vulnerable tenants and urgent cases are automatically flagged to ensure you can address these promptly and maintain compliance with Awaab’s Law.

Inspect and track

On-site inspection tools

Quickly access case details, record findings, and upload photos or videos on-site ensuring effective monitoring and resolution of damp and mould issues. Designed to be convenient and compliant with the Department of Health and Social Care’s guidance.

Made Tech Repairs Damp and Mould onsite inspection tools on mobile
Made Tech Repairs Damp and Mould follow up notifications on mobile

Monitor and review

Automated monitoring

Our system automatically schedules follow-up messages with tenants to check on the status of the problem after a home visit or solution. If the problem persists residents can book a follow-up appointment through a link to maintain ongoing compliance.

Share data between platforms

Our Damp and Mould module integrates with your existing systems, ensuring data captured by tenants and repair teams is stored and accessible across multiple platforms.

We already integrate with…

NEC Integration
Capita Integration
Mears Integration
Talkative Integration
ROCC CORE Integration
MRI Integration
MoreIQ

Get in touch

Get started in 48 hours

During a discovery, we will:

  • find out more about your challenges with managing damp and mould
  • showcase the features that align with your needs and processes
  • walk you through the set up process
  • explore the ways we can integrate with your current systems

FAQs

Yes, you can purchase Damp and Mould as a standalone application. It is also included as standard for customers who buy the full version of Repairs.

The standalone version doesn’t need integrations to work. However, we can integrate the module with your HMS or Scheduler to allow data to pass through these systems.

Latest insights

Keep updated with our expert insights

Blog

How to set up your damp and mould team: A guide for social housing providers

Learn how to create an efficient process to manage damp and mould cases, great for existing repairs teams and newly formed task forces.

Blog

3 proven strategies for social housing providers to effectively handle damp and mould issues

To comply with Awaab’s Law tenants need to have accessible, user-friendly channels to report damp and mould issues to their social housing provider.

Blog

Reduce missed appointment and ‘no access’ costs with tenant-led scheduling

How can we tackle the issue of ‘no access’? Chris looks to other industries and suggests a tenant-focused approach to cut costs.

Case Study

Cutting calls and boosting online housing repair reporting at City of Lincoln Council

How we saved City of Lincoln council £60,000 a year by reducing repairs calls by 28%

Our other SaaS products

Designed for your needs