Accessibility statement

This accessibility statement applies to our website,

Ways we support accessibility

We’re committed to digital accessibility for everyone. We strive to continually improve the user experience for all, using WCAG 2.1 AA accessibility standards.

We want as many people as possible to be able to use this website. This means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • use most of the website using just a keyboard
  • use most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

Made Tech conforms with Web Content Accessibility Guidelines (WCAG) 2.1 level A and partially conforms with level AA. This means that we have more work to do to meet our goal of reaching level AA standard.

We also meet some level AAA requirements:

  • Images of text are only used for decorative purposes and never to convey important information
  • Re-authentication after a session expires does not cause loss of data


We know some parts of this website are not fully accessible. These are the limitations we know about:

  • Older PDF documents aren’t always accessible with screen reader software
  • Some of our online forms are difficult to use with just a keyboard
  • You can’t skip to the main content when using a screen reader
  • Some of the colour contrast does not meet guidelines
  • Form error messages may not be visually clear and do not explain the error
  • Some of the content is difficult to read
  • The buttons may not all explain where they lead to 

Please contact us if you notice an issue that isn’t on this list.

Compatibility with browsers and assistive technology

The website is designed to be compatible with assistive technologies the latest version of all major browsers and operating systems, and the two versions before.

Technical specifications

Made Tech’s website uses your web browser and any assistive technologies or plugins installed on your computer. These include:

  • HTML
  • CSS
  • JavaScript

Assessment approach

We assessed the accessibility of the website using a third-party supplier with expertise in accessibility issues.

Feedback and contact information

We’re always looking to improve the accessibility of this website and welcome your feedback. Please let us know if you notice accessibility issues:

We usually respond to emailed feedback in 3 to 5 working days. If you don’t get a reply in 10 business days, please contact Laura at

If you’re not happy with our reply, you can raise a complaint to the Equality Advisory and Support Service (EASS).