Housing Repairs
Provide an online housing repairs service that’s quicker and easier for residents – and more accurate and cost-effective for you.

Housing Repairs now supports communal repairs. Tenants, leaseholders and housing officers can report communal repairs with our product.
How Housing Repairs can help
- Cut your running costs Residents can report a repair need online, 24/7, reducing reports made by phone call.
- Get rid of follow-up phone calls Residents can book a confirmed callout at a time that suits them, so there’s no need to follow up on the phone.
- Provide a user-friendly service Offer a simple online service, available on any device, that takes about 4 minutes to use.
- Reduce friction Housing Repairs integrates with your systems – and your contractors’ – for a seamless housing repairs service.

Why choose a SaaS product?
- Reduce your overheads SaaS products are the perfect choice for organisations facing increasing demands and falling budgets.
- Get improvements for free Don’t worry about costly upgrades and improvements – you’ll get every update on day 1, at no extra cost.
- Understand costs at a glance There are no complicated budgets or fee schedules. Plan your rollouts with simple, transparent costs.
- No technology stress We provide free technical support, through roll-out and beyond, so long as you use the product.
See more
Learn more about our Housing Repairs product in this short video.
Procurement
You can contact us directly to procure our products. They’re also available through public sector procurement platforms.
- Vertical Application Solutions (RM6259)
- Technology Services 3 (TS3)
- G-Cloud 13
Case study

Reimagining housing repairs in the London Borough of Redbridge
Improving the way housing repairs are booked, managed and tracked with a digital SaaS product.
From the blog
Online housing repairs: why no login is the right fix
If you’re thinking of putting in place an online housing repair service, it’s time to weigh up the pros and cons of having a login.
How we’re shaping our Housing Repairs product to address communal repair needs
Since releasing our Housing Repairs SaaS product in March, we’ve been working to extend the product’s functionality. In the last few weeks we’ve added support for communal repairs.
Events
Tenant engagement conference 2023
Join us at the Tenant Engagement Conference 2023 for a panel on the future of housing, where user experience and engagement is front and centre.
LocalGovCamp 2023
Join us at LocalGovCamp 2023 to discuss digital identity in local government.
Speakers
Get started
We’d love to chat about how our Housing Repairs SaaS product could support your team’s needs – with no obligations.
Get in touch today and we’ll:
- showcase a demo of the product in action
- talk you through all the features that can align with your processes
- explore the ways it connects to tools you already have in place
Book a demo today
