Housing Repairs

Reduce call wait times and manual scheduling with our digital housing repairs service.


Don’t leave your residents waiting. Cancel and amend appointments to fit changing schedules.

How Housing Repairs can help

  • Streamline repair operations
    Offer a simple online service, accessible 24/7, on any device, that takes just 4 minutes to use.
  • Seamless integration
    Housing Repairs is compatible with existing systems used by you and your contractors
  • Fully accessible
    We’ve designed everything with usability in mind, so it’s easy to understand and use on all devices.
  • Reduce missed appointments
    Through integration with your scheduling system, residents can book an appointment that suits them.
  • No login required
    Significantly improve accessibility and encourage the use of digital channels
  • Easy onboarding
    Begin to offer a digital housing repairs service in just one week. Our customer support team will help you every step of the way.
Image of housing repairs online landing page on a mobile phone and tablet

Why choose our product?

  • No technology stress
    We provide free comprehensive technical support from roll-out and beyond.
  • Understand costs at a glance
    There are no complicated budgets or fee schedules. Plan your rollouts with simple, transparent costs.
  • Get improvements for free
    Don’t worry about costly upgrades and improvements – you’ll get every update on day 1, at no extra cost.
  • Save time and money
    SaaS products are the perfect choice for organisations facing increasing demands and falling budgets.

Learn more about Housing Repairs

See how easy it is for your users to raise and schedule a housing repair request online.


You can contact us directly to procure our products. They’re also available through public sector procurement platforms.

  • Vertical Application Solutions (RM6259)
  • Technology Services 3 (TS3)
  • G-Cloud 13

Case study

Laptop with Webpage for Redbridge housing repairs online

Reimagining housing repairs in the London Borough of Redbridge

Improving the way housing repairs are booked, managed and tracked with a digital SaaS product.

Read more

View all case studies

Want to see a demo?

We’d love to chat about how Housing Repairs could support your team’s needs – with no obligations.

Get in touch today and we’ll:

  • showcase a demo of the product in action
  • talk you through all the features that can align with your processes
  • explore the ways it connects to your pre-existing tools
  • share upfront and subscription costs

Book a demo today

Illustration of two hands shaking

From the blog

Online housing repairs: why no login is the right fix

If you’re thinking of putting in place an online housing repair service, it’s time to weigh up the pros and cons of having a login.

Read more

How we’re shaping our Housing Repairs product to address communal repair needs

Since releasing our Housing Repairs SaaS product in March, we’ve been working to extend the product’s functionality. In the last few weeks we’ve added support for communal repairs. 

Read more


Tenant engagement conference 2023

Join us at the Tenant Engagement Conference 2023 for a panel on the future of housing, where user experience and engagement is front and centre.

View this event

LocalGovCamp 2023

Join us at LocalGovCamp 2023 to discuss digital identity in local government.

View this event