Housing
We know housing is one of your biggest challenges in local government. Let us help you ditch those out of date legacy systems and embrace digital technology that truly puts people at the heart.
How we can help
- Implement a user-centred housing repairs service We’ve built an open source integrated product that lets your tenants report their housing repair and book an appointment online. Bring us on board and we can implement it quickly and affordably reducing demand on your call centres.
- Modernise legacy applications We’ll help you to modernise legacy applications that no longer work, so you can reduce costs, improve services and level up your team’s capabilities.
- Drive smarter decisions with data Understand your organisation’s ability to use data, what capabilities you need and how realising the potential hidden in your data can help citizens live safer, happier and healthier lives.
- Agile coaching and improved technology skills Helping councils use ways of working and modern technology so you can continually improve your housing services and deliver value to citizens fast and effectively.
- Accelerate digital service delivery We’ll show you how user-centric digital services can support your local authority at every point in the delivery lifecycle, from discovery through to running live services.
Clients
“Made Tech is now the benchmark every other supplier needs to aspire to.”
Jyde Omotajo, Head of Digital Delivery, Southwark Council
Housing repairs SaaS product
We’ve built an innovative and affordable new SaaS product to make it easy for people to report housing repair needs. Let’s fix housing repairs for good.
Case studies
Reimagining housing repairs in the London Borough of Redbridge
Improving the way housing repairs are booked, managed and tracked with a digital SaaS product.
Building a housing repairs service for easy reuse across the UK
Building a simpler, faster service to report housing repair needs using the GOV.UK Design System in the Microsoft Azure Cloud.
From the blog
From leaks to locks: A guide to reporting council housing repairs
Find answers to the most common questions asked about reporting housing repairs and the differing responsibilities of landlords and tenants.
Online housing repairs reporting: why no login is the right fix
If you’re thinking of putting in place an online housing repair service, it’s time to weigh up the pros and cons of having a login.
Events
Housing Repairs product preview
Watch a showcase of our Housing Repairs product and find out how our product provides an easy and complete reporting service to housing tenants.
Exploring communal repairs: insights and opportunities
Join our webinar to hear about our discovery into communal housing repairs.
Want to know more? Get in touch!
We’d love to talk to you about how we can help your organisation use digital technology to support better, user-centred housing services. To help you get started, we’re happy to provide a first discovery session free of charge to get Made Tech expertise on the ground, in your organisation.
Our offer includes:
- an in-person consultation with an expert to answer your questions
- an initial, high-level discovery or capability health check
- a short action plan with recommended next steps