Looking to bring a bit of humour into your next research session? Discover 4 ways to get better user insights using laughter and a bit of fun.
User-centred design
Learn more about our user-centred design services.
Accessibility in design: digital access and inclusion for all
In this post the team share their insights on digital accessibility. They touch on valuable resources, experiences and lessons learned over their careers.
It’s time to design and deliver greener products and services
When it comes to creating positive change for the planet, we often hear the phrase ‘digital by default’ – on paper it seems to suggest progress and efficiency. But doing things digitally doesn’t necessarily mean doing things sustainably.
How prioritising content design helped the Met Office promote beach safety
We’re proud to be working with the Met Office helping to give people the weather information they need.
Dorset Council: improving child and family support
Last summer we worked with Dorset Council on a discovery to improve their Children and Families digital service and make a real difference in the community.
The magic behind creating seamless user experiences
‘You are not the user’ is something Dani Swift learnt early on. Discover how this helps her to stay user-focused and drives her ‘tech for good’ philosophy.
Enough with the chatbots already
Chatbots are popping up everywhere. From customer service and healthcare to banking and security – there’s a bot for that. But how did we end up with such a disconnect between business expectation and user reality?
How user-centred design can enhance collective intelligence to support decision-making
Collective intelligence is the collaborative effort between a group of people who try to solve a problem, bringing the best of what people and technology can offer. In this post we explain what that looks like in practice.
Some useful accessibility resources
It was Global Accessibility Awareness Day earlier this month. So we thought we’d share some useful links to do with accessibility. This post includes some useful links shared in our #accessibility Slack channel.
Accessibility at the Met Office: my first Made Tech project
On my first Made Tech project after graduating from the User Research and Design Academy, I was getting stuck into all things accessibility at the Met Office.