The value of user research is undeniable. It helps you understand your users, see what the problems are, and how you can fix them.
What is it like to work with Made Tech as a client?
What is it like to work with Made Tech? It’s a good question – and an understandable one, if you’re a potential client thinking of working with us.
How to turn more design work into new and improved services
The public sector invests so much time and money in design and research, but only around 10% of it turns into real services. It’s time to get this number up, so let’s take action.
What is the value of user-centred design?
Despite user-centred-design’s rise in popularity, stakeholders and clients can still struggle to understand the value of taking this type of approach.
5 reasons local government projects don’t make it out of discovery (and what to do about it)
A discovery phase helps organisations prioritise what to do first when improving a public service. But not all projects make it past this stage. Here are 5 reasons projects don’t make it out of discovery, and how to make sure they do when they should.
Announcing a new Made Tech academy for design and user research
Applications for next Made Tech Academy open 7 February. I’m super-excited to share that we’re running a brand new academy for design and user research. This will run for 12 weeks alongside our usual software engineering academy.
2021 public sector digital blog round-up!
As 2021 draws to a close, we thought it would be nice to see out the year by sharing some great blog posts about public sector technology we saw this year.
Sharing control: design principles for local government log-ins
How can we improve the experience of using local government services? Why not begin at the beginning: signing in. Authentication remains a pain point for millions of people when they try to use a digital service. But we can solve much of this with a simple change in mindset – accepting that it’s fine for someone to do something on someone else’s behalf.
What we talk about when we talk about user-centred design
If you’re interested in how we go about user-centered design at Made Tech, then our blog, Designed and Made, should definitely be on your radar. Each week, a design community member takes a turn to write a post that falls somewhere under the vast umbrella of all the things we talk about when we talk about design. Here are a few recent highlights.
Transforming the digital delivery process in healthcare
In order to transform digital delivery in healthcare and achieve better patient outcomes, we need to learn the lessons from the COVID-19 response and the ongoing digital transformation occurring within trusts.
