As 2021 draws to a close, we thought it would be nice to see out the year by sharing some great blog posts about public sector technology we saw this year.
Sharing control: design principles for local government log-ins
How can we improve the experience of using local government services? Why not begin at the beginning: signing in. Authentication remains a pain point for millions of people when they try to use a digital service. But we can solve much of this with a simple change in mindset – accepting that it’s fine for someone to do something on someone else’s behalf.
7 ways to be a better servant leader in an agile delivery team
Servant leadership means putting the needs of employees first, and helping teams to develop and perform as effectively as possible. The recipe to becoming a servant leader isn’t complicated, but can touch on many facets. Today I want to share 7 ways to be a great servant leader in a modern delivery team.
3 principles for high-performing teams
Building a high-performance agile team sounds simple. But when you wade into the detail, getting teams working together to ramp up delivery while maintaining high levels of service can seem a daunting task. It doesn’t have to be. In this post I’d like to share 3 simple principles that we’ve used to help put together teams that deliver at speed.
What we talk about when we talk about user-centred design
If you’re interested in how we go about user-centered design at Made Tech, then our blog, Designed and Made, should definitely be on your radar. Each week, a design community member takes a turn to write a post that falls somewhere under the vast umbrella of all the things we talk about when we talk about design. Here are a few recent highlights.
Why I joined Made Tech as a Delivery Principal
I love being a freelancer. With freelancing, you deliver then move on. Often, you don’t have enough time to develop strong and effective relationships. I’ve thoroughly enjoyed my time freelancing – and got to work for some great people and teams. But it was time for a change.
Housing repairs and beyond: the collaboration opportunity for local government delivery
Housing is one of the fundamentals of local government. But what’s obvious from our conversations with local authorities is that legacy technology is no longer fit for purpose. We must do better. And with a collaborative mindset and agile approach – we can.
Why a collaborative mindset is essential to the future of NHS delivery
Last Thursday, I was really excited to unveil the Made Well Collective at the Leeds Digital Festival. This is a new collaborative approach to helping NHS organisations deliver digital and technology projects. Today I want to talk a bit more about the changes we need to support the future of health and social care and the shift in mindset needed to make that happen.
Transforming the digital delivery process in healthcare
In order to transform digital delivery in healthcare and achieve better patient outcomes, we need to learn the lessons from the COVID-19 response and the ongoing digital transformation occurring within trusts.
4 reasons taking an open source data approach will help local authorities improve their services
In this post, our Head of Local Government Glen Ocsko looks at 4 reasons why open source data can help local government organisations provide better services.
