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Home / Blog / Digital service delivery

Digital service delivery

Learn more about our digital service delivery.

Data and AI • Digital transformation • Social Housing • Health and care • Central government • Public safety and national security

High borrowing means government needs smarter digital delivery

Profile photo of Laura Burnett

by Laura Burnett on 27th May 2025

In a time of rising borrowing and flat budgets, digital delivery has to do more than modernise – it needs to reduce cost. Find out more about smarter delivery.

  • Digital service delivery

Beta blockers: 5 challenges and how we navigated them

Paul Denman

by Paul Denman on 8th May 2025

Read about the 5 challenges in our beta journey – learn how we navigated shifting priorities, wide roles, evolving policy and more.

  • Digital service delivery
  • User-centred design

Technical architects: Agents of change

Stuart McKee

by Stuart McKee on 17th September 2024

A successful technical architect translates vision into action and drives outcomes. Find out more about the skills they need to become agents of change.

  • Digital service delivery
  • Digital transformation

Build better products: A Co-Production Framework for AI and emerging tech

Kelly Newcomb

by Kelly Newcomb on 19th July 2024

Learn the 10 key principles to build tech collaboratively, so that you can truly meet the needs of your residents and stakeholders.

  • Data and AI
  • Digital service delivery
  • Digital transformation
  • Made Tech Repairs
  • Social Housing

Leaning on digital to deliver more with less

Profile photo of Laura Burnett

by Laura Burnett on 8th May 2024

With the government facing a growing ‘to-do’ list, digital remains the obvious answer to enable increased productivity and drive efficiency.

  • Central government
  • Digital service delivery
  • Digital transformation

Decoding delivery and leading tech teams 

Sade smiles at the camera, she has dark hair and is wearing a red jumper.

by Sade Onile-Ere on 19th May 2025

Explore Sade’s delivery journey, her focus on people-first leadership and learn how her engineering past shaped her career.

  • Delivery
  • Digital service delivery
  • Life at Made Tech

Creating change in public sector delivery

Sarah smiles at the camera, she had dark blonger hair and is wearing a brown jumper

by Sarah Ward on 6th May 2025

An inside look at creating change in the public sector with Sarah Ward, Made Tech’s Delivery Director for Public Safety and Defence

  • Digital service delivery
  • Life at Made Tech
  • Public safety and national security

Is your technical architecture driving the right outcomes?

Stuart McKee

by Stuart McKee on 23rd August 2024

5 key steps to assess whether your technical architecture is driving the right outcomes.

  • Central government
  • Digital service delivery

Bend the rules to get what you need from your next discovery

David Weston

by David Weston on 17th June 2024

A discovery phase doesn’t always go the way you expect. Read this post to find out why shaking up the rules can sometimes be the right thing to do.

  • Digital service delivery

From idea to impact, the crucial steps in digital service delivery

Profile photo of Laura Burnett

by Laura Burnett on 30th April 2024

Laura Burnett sheds some light on the often-overlooked steps that can make or break a delivery project. She looks at how to create services that not only meet citizens’ needs but also deliver tangible benefits against the original business case.

  • Delivery
  • Digital service delivery
  • Digital transformation

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