Learn the 10 key principles to build tech collaboratively, so that you can truly meet the needs of your residents and stakeholders.
Digital service delivery
Learn more about our digital service delivery.
Leaning on digital to deliver more with less
With the government facing a growing ‘to-do’ list, digital remains the obvious answer to enable increased productivity and drive efficiency.
It’s time to design and deliver greener products and services
When it comes to creating positive change for the planet, we often hear the phrase ‘digital by default’ – on paper it seems to suggest progress and efficiency. But doing things digitally doesn’t necessarily mean doing things sustainably.
GOV.UK PaaS – an update…
We’ve been exploring options for our clients who currently host services on PaaS and thinking about what this means for the wider community.
GOV.UK PaaS – a way forward
You might have been as surprised as us to hear GOV.UK PaaS is being decommissioned. This has left many wondering what comes next. Fortunately, there are options…
Bend the rules to get what you need from your next discovery
A discovery phase doesn’t always go the way you expect. Read this post to find out why shaking up the rules can sometimes be the right thing to do.
From idea to impact, the crucial steps in digital service delivery
Laura Burnett sheds some light on the often-overlooked steps that can make or break a delivery project. She looks at how to create services that not only meet citizens’ needs but also deliver tangible benefits against the original business case.
Is digital the new legacy?
I’ve been talking to the team recently about whether digital is becoming the new legacy. Read about why I think the way we’re delivering government digital services needs to change.
Creating a text-based SMS service to make mental health services for children and young people more accessible
In early 2021, we began an 8-month journey to create a digital mental health support finder tool for children and young people in Gloucestershire.
5 reasons local government projects don’t make it out of discovery (and what to do about it)
A discovery phase helps organisations prioritise what to do first when improving a public service. But not all projects make it past this stage. Here are 5 reasons projects don’t make it out of discovery, and how to make sure they do when they should.
