Find answers to the most common questions asked about reporting housing repairs and the differing responsibilities of landlords and tenants.
Since releasing our Housing Repairs SaaS product in March, we’ve been working to extend the product’s functionality. In the last few weeks we’ve added support for communal repairs.
We’ve built a new SaaS (software as a service) product that lets residents report their housing repair needs to their local authority. It takes about 5 minutes for a resident to use. We’ve built this to help local authorities all over the UK improve the housing repairs services they provide to their residents, while saving time and money at the same time.
Housing is one of the fundamentals of local government. But what’s obvious from our conversations with local authorities is that legacy technology is no longer fit for purpose. We must do better. And with a collaborative mindset and agile approach – we can.
If you’re thinking of putting in place an online housing repair service, it’s time to weigh up the pros and cons of having a login.
We’ve built a SaaS product to take the hassle out of getting the information local authorities need from their users to provide their services.
Local authorities are spending an astounding £30 million each year, solely answering housing repair calls. To support these councils we created an online service to help tenants in local authority housing report their repair needs.