We’ve built a new SaaS (software as a service) product that lets residents report their housing repair needs to their local authority. It takes about 5 minutes for a resident to use. We’ve built this to help local authorities all over the UK improve the housing repairs services they provide to their residents, while saving time and money at the same time.
Housing is one of the fundamentals of local government. But what’s obvious from our conversations with local authorities is that legacy technology is no longer fit for purpose. We must do better. And with a collaborative mindset and agile approach – we can.
Local authorities are spending an astounding £30 million each year, solely answering housing repair calls. To support these councils we created an online service to help tenants in local authority housing report their repair needs.
Made Tech provides Digital, Data and Technology services to the UK public sector
