Across the public sector we’re beginning to see organisations eagerly adopt the opportunities modern technology provides by building and nurturing secure, high-performing and resilient services that put the needs of end users front and centre.
Using a swarmed ITSM approach, services can be supported by smaller teams of specialists that embed Agile ways of working without compromising on quality.
It’s no secret that building and empowering high-performing teams helps produce excellent results. It sounds simple enough, but how do you truly build this type of dream team? It all hinges on learning.
The pandemic forced organisations and individuals to adapt to new ways of doing things and triggered a sea change in the use of online digital services. That need for online services is continuing to rise, and is doing so much faster than predicted. This is also true across the public sector.
Made Tech recently became an accredited AWS Government Competency Partner. We’re now one of a handful of accredited partners in the UK specialising in the public sector. Here’s a closer look at our journey, and how the accreditation will help us deliver more value for the public sector.
As delivery managers, one of our priorities is managing expectations. And so it’s imperative that we get comfortable with saying no sometimes.
Attention-deficit hyperactivity disorder (ADHD) is a condition that affects people’s behaviour. Those with it can seem restless, have trouble concentrating and often act on impulse.
There’s a real challenge for those working in local government trying to make services consistently better for citizens. Many authorities need to grasp the opportunity tech gives us. As it stands, there’s too much reliance on monolithic products and the big suppliers doing very limited innovation.
As a lead engineer, I’m on the lookout for techniques that build our confidence in the software, for adjustments that we could make to our test strategy and culture. This is why, one Tuesday evening earlier this year, you would have found me watching a talk by an ex-colleague which was enticingly titled TDD and other drugs.
Digital transformation has been a real focus for government over the last decade. If we look back at the Covid-19 pandemic and the speed at which life-saving digital services were set up, we see how we can rapidly mobilise and transform public services when we must.