Collective intelligence is the collaborative effort between a group of people who try to solve a problem, bringing the best of what people and technology can offer. In this post we explain what that looks like in practice.
User-centred design
Some useful accessibility resources
It was Global Accessibility Awareness Day earlier this month. So we thought we’d share some useful links to do with accessibility. This post includes some useful links shared in our #accessibility Slack channel.
Accessibility at the Met Office: my first Made Tech project
On my first Made Tech project after graduating from the User Research and Design Academy, I was getting stuck into all things accessibility at the Met Office.
What is it like to work with Made Tech as a client?
What is it like to work with Made Tech? It’s a good question – and an understandable one, if you’re a potential client thinking of working with us.
What is the value of user-centred design?
Despite user-centred-design’s rise in popularity, stakeholders and clients can still struggle to understand the value of taking this type of approach.
How prioritising content design helped the Met Office promote beach safety
We’re proud to be working with the Met Office helping to give people the weather information they need.
Dorset Council: improving child and family support
Last summer we worked with Dorset Council on a discovery to improve their Children and Families digital service and make a real difference in the community.
Maximising the value of user research
The value of user research is undeniable. It helps you understand your users, see what the problems are, and how you can fix them.
How to turn more design work into new and improved services
The public sector invests so much time and money in design and research, but only around 10% of it turns into real services. It’s time to get this number up, so let’s take action.
5 reasons local government projects don’t make it out of discovery (and what to do about it)
A discovery phase helps organisations prioritise what to do first when improving a public service. But not all projects make it past this stage. Here are 5 reasons projects don’t make it out of discovery, and how to make sure they do when they should.