Stop buying specialists and start delivering outcomes

Rich discusses the problems that can arise when companies hire specialists and how to refocus a team to start delivering outcomes. Multidisciplinary teams allow you to focus on what outcomes you’re delivering and enable the team to share the responsibility of all aspects of delivery.

Defining outcomes as a product team

How defining outcomes can help a product team collaboratively discover, identify, collate and rank what they should do and enable them to perform effectively and happily to ensure outputs are tied to those outcomes.

11 ways to see if your team is high performing

How do you know if your team is high performing? In this post, Andreas describes a series of indicators that you can use to see if a team that you manage, or are part of, are ‘high performing’, the reasons we encourage particular team behaviours, and what we can do to move a team towards becoming ‘high performing’.

Documentation should meet outcomes too

How do we go beyond seeing documentation as a burden and ensure that it is maintainable, reliable and valuable? Documentation is necessary to explain how something complicated works and defines a critical process to ensure a successful software release.

Connecting loved ones: building the NHS Book a virtual visit service in 48 hours

The simple digital service enables ward staff to book in calls which we hope will reduce the burden on staff having to do this manually and reduce the number of calls to wards from loved ones. From the loved ones perspective they receive an SMS stating when their virtual visit is booked for and receive a unique link to join the call when the ward is ready.