Laura Burnett sheds some light on the often-overlooked steps that can make or break a delivery project. She looks at how to create services that not only meet citizens’ needs but also deliver tangible benefits against the original business case.
Digital transformation
Reflections on the government’s Digital Transformation Roadmap
The government’s roadmap for digital and data sets out plans to transform digital public services, today we share what this means in practice and some of the ways we can help.
Making Tech Better podcast: Transforming organisations with Paula Paul
In episode 2, Clare talks to engineer Paula Paul about the things organisations need to consider when transforming their digital processes.
The case for open source in the public sector
Digital transformation has been a real focus for government over the last decade. If we look back at the Covid-19 pandemic and the speed at which life-saving digital services were set up, we see how we can rapidly mobilise and transform public services when we must.
Digital transformation 101
In a nutshell, digital transformation is about using digital tools and technologies to create significant change in an organisation.
Which factors drive legacy transformation in public sector organisations?
The risks of neglecting legacy transformation include everything from reputational damage to loss of life. However, trying to predict exactly what will happen to a particular public sector organisation if it ignores these risks is extremely difficult.