How to set up user-centred design to save time and money

About this event

Read the full transcript

User-centred design puts user needs at the centre of your project. Teams that take time to fully understand these needs are much more likely to build the right thing at the right time, avoiding unnecessary restarts and wasted effort.  At Made Tech we’ve seen teams can really improve their chances of delivering a good service by:

  • Approaching the project from a user-led perspective right from the start
  • Selecting activities that create buy-in and change decision making
  • Prioritising relationships with stakeholders and decision makers

In this webinar, UCD Principal Joanne Moore will share practical tips on how user-centred design can have an immediate impact on your service, as well as save time and resources in the long run.

Top tips:

  • Set a clear brief
  • Share updated information
  • Plan for setbacks
  • Focus on what matters and act accordingly

Important information:

  • Hosted via Zoom webinar
  • A Q&A will happen at the end


Thursday, 25 August 2022


Photo showing UCD Principal Joanne Moore

Joanne Moore

UCD Principal at Made Tech

Joanne has 20 years experience in digital innovation and creativity at the BBC. She has also lead user centred design for local government, across numerous services including repairs, children and family services, adult social care and customer services.

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