We used a lean and user-focused methodology to complete a rapid but comprehensive Discovery that enabled UKRI to continue building a business case for change. This involved conducting as many interviews as possible to gather domain knowledge as quickly as possible.
We used narrative interviews and then moved onto a more prescriptive checklist of questions in order to help us understand what users do, what they want to achieve and how their goals interacted with the wider ecosystem. This user journey mapping resulted in us being able to build a validated application map, which could be used to map business priorities against technical complexities.
We also created workstreams for various aspects of the migration and decommissioning strategy and proposed temporary solutions, such as APIs and microservices, to migrate and decommission bits of legacy technology in a way that constantly delivered value.