About this event
Housing repairs are one of the biggest challenges for councils across the country. Local authorities are constantly looking for ways to simplify the repairs process in a way that supports the needs of residents.
Earlier this year we built a SaaS (software as a service) product to help local authorities save time, money and streamline the process. This way, they can get back to what they do best – supporting residents.
We want to continue on this journey. Our SaaS product’s first release was for managing dwelling repairs, and the natural next step was to tackle communal repairs.
Join us for this webinar to hear what we learned from our research into the challenges we’re addressing with our next iteration. We’ll explore:
- why we did the research and who was involved
- what we found out
- how the findings will shape our product
The event is:
- free to attend
- up to 1 hour long
- hosted and recorded via Zoom meetings
- interactive: ask your questions in the live webinar or email us to follow up if watching on-demand
Date
Wednesday, 19 July 2023
Speakers
Fraser Trickett
Client Partner at Made Tech
Fraser has 20 years experience in local government. He has worked across numerous services throughout his career, including all aspects of housing, ranging from homelessness, voids, tenancy sign up and management, and repairs.
Alex Hodgkiss
Senior User Researcher at Made Tech
Mixed methods user researcher with experience in designing and leading research in cross-functional teams.
