In a time of rising borrowing and flat budgets, digital delivery has to do more than modernise – it needs to reduce cost. Find out more about smarter delivery.
From idea to impact, the crucial steps in digital service delivery
Laura Burnett sheds some light on the often-overlooked steps that can make or break a delivery project. She looks at how to create services that not only meet citizens’ needs but also deliver tangible benefits against the original business case.
Leaning on digital to deliver more with less
With the government facing a growing ‘to-do’ list, digital remains the obvious answer to enable increased productivity and drive efficiency.