The simple digital service enables ward staff to book in calls which we hope will reduce the burden on staff having to do this manually and reduce the number of calls to wards from loved ones. From the loved ones perspective they receive an SMS stating when their virtual visit is booked for and receive a unique link to join the call when the ward is ready.
The pitfalls of neglecting legacy application transformation
Legacy technology is a huge threat to the public sector. While this won’t be the first time you’ve read this, it remains relevant because not enough action is being taken to prevent disaster.
Developers joining user research: an interview
An interview with Elena, a software engineer at Made Tech who loves to join in with user research.
Balancing discovery and development
In an ideal world, ideas are transformed through discovery and development into desired outcomes and impact. In practice, balancing discovery and development isn’t always easy or a priority.
How do we solve a problem like lack of diversity?
Just over a year ago, I wrote about the lack of diversity at Made Tech and how it was something we needed to work on as a business. We’d recognised our ‘ignorance’ had led to inactivity in identifying problem areas, but once we’d accepted our failures, we had to stop being passive bystanders and actually take active steps to address them.
Which factors drive legacy transformation in public sector organisations?
The risks of neglecting legacy transformation include everything from reputational damage to loss of life. However, trying to predict exactly what will happen to a particular public sector organisation if it ignores these risks is extremely difficult.
Importance of information management in agile
Do you keep an up-to-date record of the current context of your product? And the needs being met by your product?
Investing in digital skills for the future
Many organisations have fallen behind in the digital race. They’ve been unable to keep up with the pace of change and therefore need to buy a digital transformation to catch up. Couldn’t this whole transformation business have been avoided?
Digital skills shortage: what can we do?
The evidence is all around us: there is a shortage of digital skills. You only need to look at the ever inflating tech salaries and the array of benefits companies offer employees. Such offers are made in an attempt to get access to the limited supply of tech talent available in the market. We’ve got a problem and it’s only going to increase unless we do something about it.
How we accidentally became cloud migrators
When coming up with an explanation of our cloud migration heritage for my talk at Red Hat Forum the phrase “accidental cloud migrators” came to mind. You see we didn’t set out to help organisations move workloads to the cloud but nevertheless we’ve found ourselves helping organisations modernise and migrate. On reflection, I think accidental cloud migrations are the best kind of migration, let me explain why.
