Case Study
How Product Management improved citizen-facing digital services for a government organisation
How Product Management improved citizen-facing digital services for a government organisation.
Case studies
We work with public sector organisations to modernise technology and accelerate digital delivery.
#Citizen Experience
Case Study
Homes for Ukraine Digital Service: Enabling a national humanitarian response
At the outset of the crisis, the immediate need was for a working digital service that could be used by members of the public and local authorities.
Case Study
How Barking & Dagenham saves a week of admin every month with AI-powered Awaab’s Law summaries
Working with Made Tech Housing, the London Borough of Barking and Dagenham implemented Hazard Case Management – a product purpose-built for Awaab’s Law compliance – with AI-powered summary generation included from day one.
Case Study
Giving patients more control over their NHS App data
Greater control, greater care – giving patients more say over the data they can access on the NHS App.
Case Study
Enhancing resilience to overcome website downtime during severe weather events
Collaborating with the Met Office on the challenge of the National Severe Weather Warning Service’ website downtime, caused by spikes in internet traffic during severe weather events.
Case Study
Helping the UK stay safe and thrive through a revised Met Office App
Relaunching the Met Office Weather App to deliver clearer decisions, stronger public resilience and a modern digital foundation for millions of citizens.
Case Study
Free School Meals Eligibility service, delivering for young lives
The Free School Meals eligibility service plays a vital role in ensuring that children from lower‑income families receive the support they are entitled to.
Case Study
Helping Camden Council address damp and mould cases faster than ever
Wanting to process damp and mould cases Camden Council partnered with Made Tech Housing to implement a user-friendly, login-free reporting system that enables faster triaging and resolution of damp and mould issues, helping the council meet Awaab’s Law requirements and improve outcomes for residents.
Case Study
LBBD goes live in 12 weeks with fully integrated online repairs reporting system
Partnering with Made Tech, LBBD and BD Group launched a fully integrated online repairs system in just 12 weeks, streamlining reporting and improving accessibility.
Case Study
Homes for Ukraine
Designing, building and iterating the Homes for Ukraine service in 2 weeks.
