Forward ever backward never: transforming public services

About this event

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Public services are on an innovation journey, with organisations and teams trying to find ways to solve transformational challenges. The recent rise in inflation has meant a squeeze on the public purse, and over the coming months government departments will be under increasing pressure to do more with less.

The pandemic showed that we can rapidly mobilise and transform public services when we must. But we need to think radically about how we automate processes, address legacy system issues, and innovate supply chains to increase flexibility in these volatile times.

In this talk at Digital Leaders Innovation Week, we’ll show how through digital transformation we can do more for less, drawing on typical life cycles for public facing services in areas such as health and criminal justice.


Monday, 14 November 2022


Image of James Buckley

James Buckley

Head of Practice, Digital Transformation at Made Tech

For over 30 years he's helped the public sector unlock their digital potential and create impactful change. At Made Tech he helps public sector teams navigate complex transformation projects.

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Thom Beckett

Lead Consultant at Made Tech

Thom is a transformation consultant at Made Tech, looking for opportunities to align government organisations with their digital future. Before joining Made Tech, he spent the best part of 20 years working in various UK Civil Service departments.

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Tim Bardell

Chief Delivery & Transformation Officer at Made Tech

Tim has delivered technology change and led digital, IT and major transformation programmes as a consultant and in various senior industry roles for over 30 years. He has a passion for developing teams and working with people to bring about sustainable organisational change.

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