About this event
- How to build a service around user needs
- How to design and build to reuse and adapt
- Upgrades and integrations
- blockers / issues with building a service around user needs and how to resolve them
- Hosted via Zoom meetings
- Free to attend!
Date
Monday, 5 September 2022
Speakers
Annie Heath
UCD Principal at Made Tech
Annie is passionate about improving services through effective use of customer insight, business process improvement and digital delivery with experience in local government and design management.
Fraser Trickett
Client Partner at Made Tech
Fraser has 20 years experience in local government. He has worked across numerous services throughout his career, including all aspects of housing, ranging from homelessness, voids, tenancy sign up and management, and repairs.