The sector has been discussing the implications of Awaab’s Law, usually with a mix of uncertainty and fear, for much of the last year. The team at Made Tech Housing have been following developments and supporting customers like London Borough of Camden with some preparatory initiatives around streamlining damp and mould reporting.
However, it wasn’t until the draft guidance was published and we drilled down into the details of the proposed processes and obligations that we realised how significant a change this could be for our customers and how ill-equipped many existing solutions are for the type of deadline-oriented case management the guidance points towards.
