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Escaping the ‘Innovation’ trap: setting up projects to deliver real impact
Blog
Every leader wants ‘innovation’, yet public sector projects routinely end up either pedestrian or bogged down in the delivery swamp. You can break that cycle, with a clearer definition of ‘innovation’, a sharper focus on the user, and smart use of constraints.
Putting citizens and businesses at the heart of public services
Blog
To meet citizen expectations, public sector leaders must stop treating vital services as large, one-off programs and instead adopt a product thinking approach where services continuously evolve.
