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HAZARD CASE MANAGEMENT

Compliant. Transparent. On time.

Manage every Awaab’s Law case – from the moment you become aware to the final fix – without the admin overload.

A powerful case management system to enable effective case prioritisation, better tenant communication and safer homes.

Your team is ready for Awaab’s Law – but is your housing system?

From the moment you ‘become aware’, the countdown begins. Investigate. Report back to tenants. Start works.

But most housing systems weren’t built to manage this timebound process, so 

  • Reports come from all directions, and are inconsistent 
  • Stuff gets lost in inboxes
  • Cases are tracked in spreadsheets
  • Audit trails are unreliable

There’s too much at stake to rely on workarounds. 

Your tenants expect better. You need a system built for the job. 

Central hazard reporting

Simple reporting, for anyone, at any time

Make it easy for tenants, teams and contractors to report hazards like damp and mould  – including photo and video uploads to support accurate triage.

Case tracking dashboard

See what’s happening – and what needs to happen next

Stay on top of every open case with a real-time dashboard built for Awaab’s Law. Know who’s responsible, what stage you’re at, and how long you’ve got left

AI-powered summaries

Save hours writing investigation summaries

Our AI transforms operative notes into clear, easy-to-read summaries – in plain English (or any other language).

Evidence

Every action, fully audited

Generate a complete, time-stamped case file – including reports, responses and communications – with one click.

Built with social landlords

We’re co-designing this product with London Borough of Camden. 

Together, we’re:

  • Mapping real workflows from awareness to resolution
  • Ensuring the product works in real teams,  not just in theory

Want to help shape the product too?

Works with what you’ve got

We integrate with your existing setup to streamline workflows and ensure accurate, consistent records.