Designer
Job description
Designers are experienced practitioners who collaborate with others to tackle challenges faced by people and society. They work within a team to design and deliver public services. They do this by influencing the direction, assuring the quality of design delivery within their team and by leading the end-to-end design of a chosen service. They are active members of a healthy user-centred design (UCD) community and culture at Made Tech.
Key responsibilities
- Hands-on design for one product/team
- Acts as the design subject matter expert on a product team, facilitating the design process and communicating design decisions to the team and stakeholders
- Expected to find out potential problems, shape them, and conduct solutions
- Recognises when to ask for further guidance and support
- Work is reviewed with the occasional need for direction or implementation changes
- Contributes to communities of practice, discussing and sharing suggestions, approaches and ideas - including proactively seeking feedback on own work
Practice
- Able to develop new and novel approaches to highly complex design challenges, based on fundamental design principles.
- An expert practitioner in leading design tools, including but not limited to Figma, the GOV.UK prototyping kit, and Adobe InDesign.
- Advocate for the Interaction and Service Design practice internally and externally.
- Able to coach and mentor others, and define the interaction and service design standards which others will apply.
- Influences the organisation, clients, partners and peers on the contribution of interaction and service design.
- Develop a wide breadth of knowledge across the industry or business.
Contributing to teams
- Assure the quality of design delivery within their team
- Introduce good habits for sharing and improving design work
Community
- Take part occasionally in the hiring of designers and researchers
- Help define Made Tech design principles through delivering good public services
- Contribute to a design studio culture at Made Tech and client offices
Key measures
- Delivery of good public services for users with clients
Skills, knowledge and expertise
- Client focus
- Drive to deliver
- Learning and mentoring
- Experienced in their profession
- Facilitation
- Thinking through making
Job benefits
Here are some of our most popular benefits listed below:
How we hire
Our hiring process is designed to be thorough, transparent, and supportive, guiding candidates through each step. The exact process may vary slightly depending on the role but these are the typical steps candidates can expect.
We’ll keep you updated throughout the process and provide helpful feedback at each stage. No matter the outcome, we make sure the feedback is useful and supportive, so you feel informed and can learn from the experience.
Our talent team will review all applications, and while we may use AI to help speed up the process, a real human will always make the final decisions. Once reviewed, shortlisted applicants will be invited to a screening.
This is a 25-30 minute call with someone in our talent team who is hiring for the role.
Once screenings have taken place the hiring manager will review the shortlist and invites to interview will be sent.
You may then be invited to an initial virtual interview which is usually with the hiring manager or a couple of members from the team. This is usually around 45 – 60 minutes and the format may vary depending on the role.
If you progress, you’ll be invited to a final stage interview which is usually with two members of the team. The format varies depending on the role and this is usually an hour.
Final conversation with one of our exec members.
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