Direct Payment Monitoring

Request and review financial records and evidence for social care direct payment audits

How Evidence can help

  • Request and monitor with ease
    Request bank statements, invoices and other receipts required for audits at the click of a button.
  • Support regular auditing
    With a digital request and monitoring system, you can carry out more frequent auditing of payments.
  • Catch fraud and overpayments
    By carrying out audits with ease, and more frequently, you can tackle fraud and retrieve misused allowances.
  • Everything in one place
    With documents requested and processed digitally, you’ll always have access to everything you need during audits.
  • Improve accessibility
    Digital systems are easier and quicker for your service users compared to processes that rely on in-person meetings and postal services.
  • No need to chase
    With automated reminders, you won’t waste time chasing users for outstanding documents.
Screenshots of the Evidence SaaS product in a mobile device and tablet. The mobile shows the Complete your checks page. The tablet shows the Request details page.
Thumnail for Evidence Playground demo video

Watch a demo

See how easy it is to request evidence for direct payment monitoring through our online system.

Watch the video now

Log in and try the Evidence demo today! See for yourself just how easy it is to request and review evidence from residents.

Why choose a SaaS product?

  • No technology stress
    We provide free comprehensive technical support from roll-out and beyond.
  • Understand costs at a glance
    There are no complicated budgets or fee schedules. Plan your rollouts with simple, transparent costs.
  • Get improvements for free
    Don’t worry about costly upgrades and improvements – you’ll get every update on day 1, at no extra cost.
  • Save time and money
    SaaS products are the perfect choice for organisations facing increasing demands and falling budgets.

Book a demo

During our call, we will

  • showcase a demo of the product in action
  • talk you through all the features that can align with your processes
  • explore the ways it connects to your pre-existing tools
  • share any upfront and subscription costs

From the blog

Online housing repairs reporting: why no login is the right fix

If you’re thinking of putting in place an online housing repair service, it’s time to weigh up the pros and cons of having a login.

Read more

Streamlining social care processes: 5 questions you should be asking

It’s universally recognised that local authorities face increasing expectations in the face of dwindling resources. It’s widely understood that improvements can be made to social care workflows. Here’s my starter for 5 on the important questions that service teams should ask themselves.

Read more


The dollshouse voids challenge, stock condition surveys and partnerships at Housing 24

Last week the team had the pleasure of attending the 3-day epic that was Housing 24. The event brought together industry leaders, innovators, and experts from across the housing sector. We were thrilled to show off our three products on our new stand which became the envy of our neighbours and a great talking point

View this event

LocalGovCamp 2023

Join us at LocalGovCamp 2023 to discuss digital identity in local government.

View this event