Senior Executive Assistant
Job description
About Made Tech
Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone.
Made Tech is a high-growth UK plc providing Digital, Data, and Technology services to the UK Public Sector. We are seeking an experienced Senior Executive Assistant to provide direct support to our CEO and Board. This role is critical in enabling the leadership team to operate effectively in a fast-paced, high-growth environment, with frequent interactions with clients, investors and partners.
Key responsibilities
About the role
The ideal candidate is a proactive problem-solver with exceptional organisational and communication skills. You will have a proven ability to manage complex priorities, handle confidential matters with discretion, and work independently on high-impact projects. You will be a trusted partner to senior executives, anticipating their needs and ensuring their time is used effectively.
Main responsibilities
- Provide high-level executive support to the CEO, Executive Team, and Board.
- Manage complex calendars, ensuring efficient scheduling and prioritisation of meetings.
- Prepare agendas, briefings, and materials for executive and board meetings; take detailed minutes and track follow-ups.
- Act as a key liaison between executives, investors, board members, clients, and partners, maintaining strong professional relationships.
- Oversee board and executive governance processes, including document preparation and distribution.
- Support investor relations activities, including coordinating investor meetings and preparing relevant materials.
- Draft high-quality correspondence, reports, and presentations for internal and external audiences.
- Support strategic projects, ensuring timely execution and coordination across teams.
- Handle confidential and sensitive information with utmost discretion.
- Travel within the UK will be required to support meetings, events, and engagements.
Skills, knowledge and expertise
- Extensive experience as an Executive Assistant at C-suite or board level, ideally within a high-growth organisation.
- Exceptional organisational skills, with the ability to manage multiple priorities seamlessly.
- Strong written and verbal communication skills, with the ability to draft high-quality documents and presentations.
- Experience interacting with senior executives, investors, board members, clients, and partners, demonstrating professionalism and discretion.
- Proactive approach to problem-solving, with sound judgment and decision-making capability.
- Ability to remain calm under pressure and adapt to changing priorities.
- Strong interpersonal skills, able to build relationships with senior stakeholders.
- High levels of discretion and professionalism when handling confidential information.
- Tech-savvy, with experience using Google Workspace (Gmail, Google Docs, Sheets, Calendar, Slides) and other productivity tools.
- This is a key role in ensuring the CEO and leadership team operate at their best. If you thrive in a fast-moving environment, are highly resourceful, and have a track record of supporting senior executives, we’d love to hear from you.
At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our talent team if you’d like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies.
Support in applying
If you need this job description in another format, or other support in applying, please email talent@madetech.com.
We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We’re collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us.
When you apply, we’ll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We’ve put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates.
Job benefits
We’re committed to building a happy, inclusive and diverse workforce. You can get a sense of what it’s like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice).
Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you’d like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know.
Benefits
We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We’re also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.
- Here are some of our most popular benefits listed below:
- 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays
- Flexible Working Hours - we are flexible with what hours you work
- Flexible Parental Leave - we offer flexible parental leave options
- Remote Working - we offer part time remote working for all our staff
- Paid counselling - we offer paid counselling as well as financial and legal advice
How we hire
Our hiring process is designed to be thorough, transparent, and supportive, guiding candidates through each step. The exact process may vary slightly depending on the role but these are the typical steps candidates can expect.
We’ll keep you updated throughout the process and provide helpful feedback at each stage. No matter the outcome, we make sure the feedback is useful and supportive, so you feel informed and can learn from the experience.
Our talent team will review all applications, and while we may use AI to help speed up the process, a real human will always make the final decisions. Once reviewed, shortlisted applicants will be invited to a screening.
This is a 25-30 minute call with someone in our talent team who is hiring for the role.
Once screenings have taken place the hiring manager will review the shortlist and invites to interview will be sent.
You may then be invited to an initial virtual interview which is usually with the hiring manager or a couple of members from the team. This is usually around 45 – 60 minutes and the format may vary depending on the role.
If you progress, you’ll be invited to a final stage interview which is usually with two members of the team. The format varies depending on the role and this is usually an hour.
Final conversation with one of our exec members.
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