User-centred technology puts users at the core of technology departmental culture. It builds on principles like DevOps and site reliability engineering as much as it builds on the user-first culture of service design and user research.
An interview with Elena, a software engineer at Made Tech who loves to join in with user research.
Just as digital service teams are measuring the performance of their products, it’s important also for technology departments and development teams to decide on what good technology looks like so that we can ensure the choices and practices we’re implementing are having a positive outcome for our users.
In an ideal world, ideas are transformed through discovery and development into desired outcomes and impact. In practice, balancing discovery and development isn’t always easy or a priority.
About Made Tech
Our mission is to improve software delivery in every organisation. We work with our customers to deliver modern applications and help them move to a faster, leaner, and more agile software delivery model.